Privacy Policy
Last updated: January 10, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, password)
- Profile information (bio, climbing experience, location)
- Event information (events created, joined, and attended)
- Messages and communications sent through our platform
- Photos and other content you upload
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Connect you with other climbers and facilitate event coordination
- Send you notifications about events, messages, and updates
- Respond to your comments and questions
- Detect and prevent fraud, abuse, and security incidents
- Analyze usage patterns to improve user experience
3. Information Sharing
We share your information in the following circumstances:
- With other users: Your profile information and activity are visible to other users to facilitate connections
- With service providers: We share information with vendors who help us operate our platform
- For legal purposes: We may disclose information if required by law or to protect rights and safety
- With your consent: We may share information with third parties when you give us permission
4. Data Retention
We retain your information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and update your personal information through account settings
- Delete your account and associated data
- Opt out of promotional communications
- Request a copy of your data
- Object to certain data processing activities
7. Cookies and Tracking
We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.
8. Children's Privacy
RopeMate is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or our data practices, please contact us at privacy@ropemate.com